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CAB Meeting: Adding Agenda Items to the, "CAB board member meeting invitation" Notification

Hussain Marakar
Tera Contributor

Currently the OOB notification, CAB board member meeting invitation, does not contain or include the agenda items,

HussainMarakar_0-1770876768182.png
What are the possible ways to add this to the above mentioned notification?
Is there any OOB way or any email script is required? and how?

1 REPLY 1

Dr Atul G- LNG
Tera Patron

Hi @Hussain Marakar 

 

A robust logic is required since the CAB agenda may contain multiple changes assigned to either one person or different individuals. You will need to develop an email script that executes on the CAB Agenda table, fetches the agenda, retrieves all changes for the respective assignees, and sends the corresponding emails.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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