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What's New Popular Posts Events Career Path More What's happening right now Get the latest info about ServiceNow releases, events, and challenges from our Developer Advocates. Developer blog Heading to World Forum New York? Let's Make It a Two-Day Thing. Heading to World Forum... Read More now[dev] blog Registration is open: Come build with us at now[dev]26 Mark your calendars: November 4–5, 2026 at the San Jos... Read More Developer Advocate Blog Building an MCP Server on ServiceNow and Connecting Claude to It I have built a handful... Read More Developer Advocate Blog Otto vs Now Assist: What Actually Changed Let's address the elephant in the comments section first, because it's the same que... Read More Developer Advocate Blog Do All Developers Need to Be Tech Leads Now? Key takeaways • AI agents can now write code faster than most teams can review it, ... Read More Developer Advocate Blog ServiceNow Meets Smart Glasses: Live-Coding a Scripted REST API Proof of Concept What if a P1 incident ... Read More Developer Advocate Blog ServiceNow Build Agent MCP Servers: Jira, Figma, Postgres, Zoom, and More ServiceNow Build Agent... Read More Developer Advocate Blog Calling ServiceNow AI Skills via REST API: A Complete Walkthrough Everything AI in Servi... Read More Developer blog Keeping PDIs Available for Active Builders: Upcoming PDI Reclamation Changes Lately, it’s become ha... Read More Developer blog How to backup your Personal Developer Instance (PDI) Backing Up Your Personal Developer Instance (PDI) One ... Read More Developer Advocate Blog Building ServiceNow apps via Claude Code and the ServiceNow SDK Vibe Coding with Claud... Read More Product Launch blogs Build anywhere, run on ServiceNow: deploying from external IDEs For developers with pr... Read More Popular Posts Explore the most discussed topics and insights shaping our developer community. Developer forum Assignment Action opens both Workspace tab and UI16 browser tab when creating a new record Hi everyone,I'm workin... Read More Developer forum GlideAjax and interscope issue Hi ! I have an issue concerning calling GlideAjax script include between two differ... Read More Developer forum How to Hide the “Options” Text in a ServiceNow Catalog Item Hello,The screenshot b... Read More Developer forum Employee Center - Quick Link with Topic - Way to have icons? Currently today we are... Read More Developer forum How to remove available change templates for selection within Service Operations Workspace Within Service Operati... Read More Developer forum Language Translation Hello Community,I am currently working on a translation/localization requirement in our development inst... Read More Events Join virtual and in-person events to learn, collaborate, and connect with practitioners solving the same challenges you are. GRC events On Demand Virtual Experience: From AI pilot to enterprise: what works, what breaks, and how to close July 03-September 30, 2026 8:00 AM https://hub.servicenow.com/wcc/eh/1237365/lp/5226048/from-reactive-to-ready-whats-next-for-autonomous-it?referenceSource=community Read More HRSD events HR Tech - Las Vegas LEARN MORE Attending HR Tech in Las Vegas on October 20 -22? Meet with ServiceNow to see how AI complete... September 02-October 22, 2026 8:00 AM Mandalay Bay Convention Center, South Las Vegas Boulevard, Las Vegas, NV, USA Read More Calgary SNUG SNUG Live Calgary Register to attend the upcoming ServiceNow User Group Live Calgary and workshop in Calgary. (notice the ... September 24, 2026 7:30 AM Hyatt Regency Calgary, Centre Street South, Calgary, AB, Canada Read More ITSM events LIVE WEBINAR: From reactive to autonomous: The IT journey, back to the basics Start where you are. B... September 24, 2026 8:00 AM https://info.servicenow.com/WBR-MA00016939_Q3-FY26-Global-IT-Accelerators-for-IT_MT00003942_LP.html?referenceSource=ITSMCommunity Read More Process Mining events ServiceNow Exchange: Process Mining Office Hours Process Mining experts, novices, and enthusiasts, this... September 24, 2026 8:00 AM https://info.servicenow.com/ServiceNowExchange-Platform.html?cid=losn:com Read More ServiceNow AI Platform events ServiceNow Exchange: Platform Academy - What's New in Instance Clone (Australia P5) Managing clones across... September 24, 2026 9:00 AM Read More Career Path Advance through our Developer Path, a journey designed to help you grow from Explorer to Visionary. Build skills, share knowledge, and shape the future of our developer community. System Administrator You’re highly organized and thrive when working with others. You love sharing technical know-how and building relationships. You keep everyone on track. Learn More Implementer You’re creative and efficient. You relish working through a problem to find the best answer for everyone, because you know give and take is part of the process. Learn More Platform Owner You have a vision for how technology should be used and enjoy working and leading in cross functional teams.

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Resources to explore New Episode Break Point: The ServiceNow Developer Podcast Break Point is the podcast for ServiceNow admins, developers, and builders of all skill levels. Video CTA YouTube ServiceNow Developers YouTube Channel Learn about the latest releases, AI features, and other tips and tricks. Video CTA Developer advocate blog Stay current with the latest from our Developer Advocates. Video CTA Personal developer instances Your own sandbox to build, test, and learn on the ServiceNow AI Platform. Video CTA Product documentation Browse product and release information. Video CTA ServiceNow Foundations Build your skills with step-by-step guides on the ServiceNow AI Platform. Video CTA
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Activity in Developer

Resolved! How to Hide the “Options” Text in a ServiceNow Catalog Item

Hello,The screenshot below shows a catalog item containing multiple checkboxes with the text “Options” displayed above them.  This text only appears when there is more than one checkbox. Since the checkboxes already have a container title displayed, ...

  • Question

Resolved! GlideAjax and interscope issue

Hi ! I have an issue concerning calling GlideAjax script include between two differents scopes :  I have my script include Ajax, client callable, and accessible from all scopes, in global scope :  I have my client script, in Workplace Case Management...

  • Question

Automatic reclamation

Hello everyone, I received an email today informing me that:"Your Personal Developer Instance (PDI) is scheduled for automatic reclamation on September 24, 2026."However, my last activity on the instance was only about a day ago.I use my PDI every da...

  • Question

Employee Center - Quick Link with Topic - Way to have icons?

Currently today we are not making use fully for Employee Center. Each of the Different units with Quick Links want them more prominent with an ICON. I have icons attached to each of them but they are not showing. Any idea on how to get these to show ...

  • Question

Lookup Record ,check status

Hi , lookup Record in flow When look up record action how to check there is any record satisfies condition. how to check that within the flow.

  • Question

Language Translation

Hello Community,I am currently working on a translation/localization requirement in our development instance. Specifically, I need to translate a large number of variables for a Record Producer into a target language.Since I have a very large volume ...

  • Question

Cloning a Self-Hosted Database Using KB1645366

Hello everyone, KB1645366 describes how to clone a database for MariaDB and MySQL for ServiceNow self-hosted.One of the important steps is backing up the KMF tables from the target instance. The KB provides a list of tables to back up :sn_kmf_identit...

  • Question

Service Operations Workspace Template Tab Default

Good morning, I working in the SOW and on the interaction record the template tab defaults to all.  But on the incident record the default is My Templates.  How to I change it on the incident so that the template selection defaults to All like on the...

  • Question

Resolved! How to Create, Publish and Retire a Change Model - Template

What is change templateChange templates provide baseline standardisation for common changes, making changes easier to create as well as driving a higher standard of change and compliance. Similar to the concepts used for existing standard change temp...

  • Question

Has anyone encountered this error: Flow execution not found

We have requests that are running longer an a year and we are receiving this error when trying to look at the flow that should be running for the request.   Has anyone else encountered this and if so, what did you do to resolve the issue?

  • Question
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