Can comments from an external contact via portal be color coded on the work notes side of case recor

MS12
Kilo Sage

We have an ask where business wants to apply some formatting to comments entered by a contact from a portal.

I have looked into doing it and noticed that the activities formatter doesn't allow customization. Has anyone done this - apply different css to comments from portal vs comments from native ui?

 

MS12_0-1731606905795.png

 

Thanks!

 

 

 

0 REPLIES 0