Delegated Approvals are not visible in ESC portal for custom table not extending Task table

We are generating approval for a custom table which is not extending the task table using flow designer OOTB approval generation.These approvals are visible to the original approver but not to the delegated approver in ESC portal, in native view back...

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how to restrict incident creation from calendar invites for DL

As of now we are creating an Incidents via Inbound action , but when there is a calendar invite , still it is creating Incident , How to restrict that ? I am not able to restrict subject , as it can be any   

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Empty records are getting inserted while inserting multiple records via import set API.

 Hello All, I am trying to insert multiple records using import set API but records with empty data or fields values are getting inserted.I have gone through community answers already but didn't get any exact solution.Please help with exact root caus...

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Assignment rule skipping VIT's

We have integration with Wiz running. We are finding that multiple VIT's are completely skipping the Assignment rules. The Assignment type is empty and Assignment group is empty. 

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Variable must contain 12 numeric characters and not allowed single space in variable regex

Variable must contain 12 numeric characters and not allowed single space in variable regex For example there are given only 4 spaces or 12 spaces on that time also not allowed  

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Hide the new tabs on the mobile app

We are in the process of upgrading from Yokohama to Australia and we noticed some new tabs on the mobile app. Is there a way to hide them without going through Designer?SN Agent has two new features that we do not use:1. On-Call Schedule2. Major Inci...

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Building ServiceNow apps via Claude Code and the ServiceNow SDK

Vibe Coding with Claude Code + ServiceNow SDK   This is a series of short episodes (around three minutes each) that walk you through building native ServiceNow apps from your terminal using Claude Code and the ServiceNow SDK. Each episode covers one ...

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There is a JavaScript error in your browser console. In serviceportal i am getting the error.

function onLoad() {    var parentsysID = g_form.getParameter('sysparm_parent_sys_id');    var parentTable = g_form.getParameter('sysparm_parent_table');    if (parentsysID && parentTable == 'incident') {        var ga = new GlideAjax("SetAffectedUser...

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UI Builder - hiding related tabs and Compose Email section

ahoy Now Ninjas! Anyone with any suggestions how to hide the highlighted sections in CSM/FSM Workspace?  I have checked all options as in here I searched around UI Builder but didn't manage to find it. Now I have 2 instances where one has the two sec...

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changing of version from australia to zurich without release instance

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How to add info message on the page which appears after clicking on 'Approval' under my Task

I have a requirement, wherein I want to add a Info message named 'Please click the above link for additional details' , below the hyperlink of (RITM) ,as shown in the below SS.How can this be achieved?We have found one widget named 'To-dos task Line ...

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UI Policy, does Visible work with Dotwalked fields?

I have a UI policy running with these following actions: You'll notice that the field names are dot walked fields and we are trying to render them invisible in a specific scenario.  Except that we cannot.  We can render them read-only, but not invisi...

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Pivot table visualization type is not including in emails

Hey all, I'm facing this issue, when scheduled a dashboard containing different visualization types, including single score, bar, list, pivot table.The issue is I can't be able to see the Pivot table widgets in email report when delivered to me as sc...

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