I am creating dashboards for various teams on my project. I have created a custom widget that has a button generated from a UI page. It will open the incident record producer just fine. But I would like to add widgets that autopopulates certain fields and pass those parameters via URL. This is the point where I am having trouble. When I add the parameters to the URL, I get an error of "You are either not authorized or the cart item is invalid." BUT, the values are in the URL correctly, and if I just reload the page, it will show the incident form with the values populated.
On the UI Page, my HTML code is as follows:
<div align="center">
<button style="background-color: #278efc; width: 225px; color: white; border-radius: 6px; border: 2px solid black; font-size: 16px;" onclick="javascript:window.location.replace('/com.glideapp.servicecatalog_cat_item_view.do?sysparm_id=3f1dd0320a0a0b99000a53f7604a2ef9')">Submit an Authentication Ticket</button></div>
The above works fine. When I add "%26sysparm_subcategory=Authentication" to the end of the URL, I get the above error.
