Can I Use GlideRecord into UI Action?

[Gaetano De Mitr]

Hi guys,

I have a UI Action client-server. Can I use GlideRecord object? It's a good practice or I have to use GlideAjax with Script Include?

Thanks,

[Robbie]

Hi Gaetano,

The reason for using a GlideAjax call over a GlideRecord call is twofold. GlideRecord is are no longer recommended due to their performance impact. A GlideRecord call retrieves all fields in the requested GlideRecord when most cases only require one field.

A GlideAjax call is definitely the way to go.

Please mark this response as correct and helpful via your post link (Can I Use GlideRecord into UI Action? ) to help others with the same question.

Thanks,

Robbie

[Gaetano De Mitr]

I have just used GlideRecord on client UI Action and it not working!

Therefore, GlideRecord working only in server portion ...

Do you agree?

[Robbie]

Hi Gaetano,

Unfortunately no. It is possible to call a GlideRecord within a client UI Action. (See below script - this is a test script for demonstrating this use case only), however as Chuck and I have stated, just because something is possible, it doesn't mean you should follow this practice. A GlideRecord call is synchronous, the aync GlideAjax call is definitely the way to go.

Script for client UI action using GlideRecord (NOT RECOMMENDED)

Gaetano - Please mark this response as correct and helpful via your post link (Can I Use GlideRecord into UI Action? ) to help others with the same question.

Thanks,

Robbie

[Gaetano De Mitr]

Robbie,

thank you for example, now I understand!

but...

If I use GlideAjax, it uses a Script Include function.

var ga = new GlideAjax('HelloWorld');

ga.addParam('sysparm_name','helloWorld'); // this is script include function

ga.addParam('sysparm_user_name',"Bob");

ga.getXML(HelloWorldParse);

function HelloWorldParse(response) {

    var answer = response.responseXML.documentElement.getAttribute("answer");

    alert(answer);

}

helloWorld is the function.

How it is implemented? Use GlideRecord to retrive the data?

Moreover,

If I have to wait a response from my GlideAjax to continue the workflow, I don't use an asynch function but synch function...

Do you agree?