can not edit request on the related list on change ticket

v-paulp
Tera Contributor

Hi All,

When itil user click on the edit button to the request tab on change request related list it showing and error message.

vpaulp_0-1694689357449.png

The error message is "Unable to execute UI Action because user does not have permission to create the current record"

vpaulp_1-1694689491095.png

Can anyone help me how to remove the restriction for itil user.

 

Thanks

Pradip Paul

1 REPLY 1

Ankur Bawiskar
Tera Patron
Tera Patron

@v-paulp 

It seems user doesn't have write access to the related list table or the parent field on request table

Regards,
Ankur
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