Can't checkout workflow

kevinmcdonald
Giga Expert

I was working on a workflow this morning and suddenly can no longer check it out. The workflow shows as published, has no active contexts and does not appear to be checked out by anyone else. My other workflows are unaffected - I can check them all out just fine. I have logged out and back in. I cleared my browser cache and restarted the browser. I tried impersonating another admin and no luck.

Ideas?

1 ACCEPTED SOLUTION

Uncle Rob
Kilo Patron

Were you perhaps impersonating anyone when you had it checked out?


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4 REPLIES 4

Uncle Rob
Kilo Patron

Were you perhaps impersonating anyone when you had it checked out?


Thanks rfedoruk! I had indeed been impersonating a test user and somehow managed to get the workflow checked out under that user's account in spite of the user not having rights to the Workflow editor. Weird. Once I deleted the checked out version I was again able to check out the workflow. (Since the impersonated user doesn't have rights to the editor I could not simply publish it.)



I did check to see if the workflow was checked out by someone else, but I must have been looking in the wrong place. (Thanks for the tip, Pradeep.)


Pradeep Sharma
ServiceNow Employee
ServiceNow Employee

Hi Kevin,



Please go through the below thread and let me know if you have any questions.


unable to check out 'Service Request Catalog' workflow


mdaghari
Tera Contributor

Hi all,



Try to click on Validate or Validate workflow ! that worked for me..



Hope that can help anyone of you..



Please mark my response helpfull if it's the case for you!