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‎10-12-2022 01:14 PM
Hi,
I'm new to Servicenow, and i'm trying to link an app to a repo Github.
I have this message : "Repository authentication failed, check credentials. Make sure the user has both read and write access".
As shown in screenshots, I created my Credential towards Github, with a valid token.
I'm wondering a few things :
- is it normal than the password in the field, after updating credential, is shorter than the token length ?
- is the user name important when using a token ?
I specify than two factor authentication is not enabled in my Github account.
I also tried with "normal" authentication (user name and password), doesn't work neither.
I, please, really need help on this.
Solved! Go to Solution.

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‎10-13-2022 12:06 AM

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‎10-12-2022 01:31 PM
Hi,
I had the same issue last week, and I wasn't using "Personal access tokens".
You need to use your normal logon, but use the password from your Token.
Thanks...Gary
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‎10-12-2022 02:01 PM
Hi Gary, thanks for answering.
I'm not sure to understand what you mean.
You used you're Github user id and put the token in the password ?
If so, I tried with all possible user_ids (name in the url, full name, name in others Git -config...), still doesn't work... 😟.

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‎10-12-2022 02:16 PM
Hello
Have you used the doc to walk you through the setup?

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‎10-12-2022 02:24 PM - edited ‎10-12-2022 02:25 PM
Here is a guide on ServiceNow Developer site to set up the integration with Source Control