Can we add flow designer in the Record Prodcer?

[Mohammed8]

Hi @niyatisharm ,

As far as I know you can’t add Flow Designer inside a Record Producer form, but you can make a Record Producer trigger / launch a Flow

Here is blog by @Uncle Rob with clear explanation :

https://www.servicenow.com/community/developer-blog/yes-you-can-launch-a-flow-from-a-record-producer...

Thanks and Regards,

Mohammed Zakir

[Ankith Sharma]

Hi @niyatisharm 

Yes, Flow Designer can be used with a Record Producer, but not by embedding it in the Record Producer UI. The best practice approach is to create a Flow in Flow Designer using the trigger Service Catalog Record Producer, select the required Record Producer, and allow the Flow to run automatically when the Record Producer is submitted. Using this trigger, you can access catalog variables, the record created by the Record Producer, and manage approvals, tasks, notifications, updates, and other post submission logic without scripting.

It is important to understand that Flow Designer is not added inside the Record Producer itself; the integration happens through the Flow trigger. While it is technically possible to invoke a Flow from a Record Producer script, this is not recommended due to maintainability concerns. In summary, Record Producers should be used for data capture, Flow Designer should handle post submission automation, and scripting should be used only when Flow Designer cannot meet the requirement.

For more details, refer to the ServiceNow Community documentation using the Click here  link.

If you found this useful, feel free to mark it as Accept as Solution and Helpful. It makes my day (and helps others too 😉).
Regards,
Ankit
LinkedIn: https://www.linkedin.com/in/sharmaankith/

[Rajesh Gillerla]

HI @niyatisharm 

No we can't attach flow designer to record producer, but we can invoke flow desinger via script.

For Example:

when record in created in target record then we can invoke flow desinger via script.

1.go to flow desinger open the which you need to trigger 

2. on the setting generate create code snippet

this is the way you can trigger flow desinger

[Sandeep Rajput]

@niyatisharm You can't add flow designer inside a record producer. However, you can trigger a flow when the record producer is submitted.

Simply add the flow field on the form layout and specify the flow. 

For more information please refer to the article https://www.servicenow.com/community/developer-blog/yes-you-can-launch-a-flow-from-a-record-producer...