Can we create submenu's for Menu items on the Service Portal Navbar.

Mad3
Tera Expert

I have added Requests as menu on navbar. Is it possible to have submenu's under Requests menu.

If possible..... Kindly give me guidance to achieve this.

ex:- When click on Requests the view should have 3 widgets (Exactly Don't know whether it is possible by adding widgets or any other method) like 1.Open requests, 2. Closed requests 3. Approved requests.

1. Click open requests can show all open records.

2. Click closed requests can show all closed records.

3. Click approved records can show all approved records.

 

Can see the image.

 

Mad3_1-1672132918208.png

 

 

 

Mad3_0-1672132630232.png

 

 

 

 

1 ACCEPTED SOLUTION

RaghavSh
Kilo Patron

1. Go to portals (sp_portal) and open your portal.

2. Open "main menu" and in the related list search for "request menu item."

3. Under "Request" menu item related list. add another menu item with parent as "Requests".

Screenshot 2022-12-27 at 3.12.43 PM.png

4. Check if your widgets are on some page, if not create a new page in service portal and add the required widget on that page.

5. once the page is created, select that page in above screenshot.

6. If you have any URL, you can select type as "URL" and provide the redirection to any portal page.


Please mark the answer correct/helpful accordingly.


Raghav
MVP 2023

View solution in original post

4 REPLIES 4

RaghavSh
Kilo Patron

1. Go to portals (sp_portal) and open your portal.

2. Open "main menu" and in the related list search for "request menu item."

3. Under "Request" menu item related list. add another menu item with parent as "Requests".

Screenshot 2022-12-27 at 3.12.43 PM.png

4. Check if your widgets are on some page, if not create a new page in service portal and add the required widget on that page.

5. once the page is created, select that page in above screenshot.

6. If you have any URL, you can select type as "URL" and provide the redirection to any portal page.


Please mark the answer correct/helpful accordingly.


Raghav
MVP 2023

@Mad3 if your query is resolved, you can mark the answer correct to close the thread


Raghav
MVP 2023

Mad3
Tera Expert

Hi @RaghavSh ,

 

Followed as you mentioned above, I can create submenu's like a drop-down.

I want to show the number of records beside the name 

ex:- Open records (12)

        Closed records (8)

         In Progress (24)

Can give a your suggestion.

 

Mad3_0-1672149366550.png

 

 

 

There is an OOB approval menu item (scripted list) , you will have to refer that for this type of functionality.

It will require scripting.


Raghav
MVP 2023