Can we disable/modify the Now Virtual Agent hover popup in Microsoft teams?

[nirwan_ritik]

When an user hovers over the VA bot in teams [which is branded as per our client org], the popup shows the default Now Virtual Agent logo and information which is purely ServiceNow specific.

I want to know can we disable the pop-up? or can we customize it according to client requirement?

Attaching the screenshot of the popup we get after hovering over the bot.

Thanks in advance,
Ritik

[Vijayalakshmi P]

Hi,

I believe, you can modify the details in the manifest for rewording the content that is shown, when we hover on.

I read about it. Not sure if it helps.