Can we show Category images in the Service Portal?

craigschotke · ‎01-23-2017

Is there any way to show category images in the service portal? By default, when you navigate to the service catalog, it shows a carousel on the catalog home page and has a list of categories on the left. When selecting a category, the carousel goes away and all catalog items for that category are shown.

I would like to be able to show either a customized carousel or single image on the top of the page depending on which category is chosen. I'd imagine we could do this using the 'Header Icon' or similar field on the category record.

Does anyone know of a way to do this in Service Portal?

Thank you

nathanfirth · ‎01-23-2017

Yes you can certainly do this, but you would need to clone and customize the widget to do so. The category page is driven by the sc_category table, so you could add an image field and then create a custom widget to display it. To use the carousel, you would need multiple images. We've done similar implementations, shoot me an email and I can give you some pointers on how to write the widget.

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himabindu_b02 · ‎10-26-2017

Hi Nathan,

We need to implement same. We need to change the images scrolling on service catalog and we need to change the icon on "SC categories". Can please share the pointers here. Thanks in advance.

Thanks,

Bindu.

Manikandan T · ‎02-26-2020

Can u send image how u got it with pointer?