Can we use CMDB CI Dependency view for other tables like Incident

[Rameshwar Nalaw]

Hi All,

My question is can we use CMDB CI view (Tree structure) for other tables in ServiceNow. 

For example I want to show the relationship between parent record and child record of Incident table in tree view.

There are many tables in SN where the records has parent child relation within the same table. 

Is there any way or configuration option to use OOB CMDB Mapping for all such tables. 

Thanks in advance.

Rameshwar Nalawade

[Maik Skoddow · Accepted solution]

Hi @Rameshwar Nalawade 

unfortunately this is not possible. The dependency view can only be used for CMDB-related tables.

Kind regards
Maik