Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

Cannot configure Service Operations Workspace in UI Builder

Cris P
Tera Guru

On the Home page of UI Builder, I cannot open and configure the Service Operations Workspace (SOW); it does not show up in the list due to ACL:

Screenshot 2023-07-19 at 14.17.33.png

 

If I go to the table 'sys_ux_app_config' I can open the record just fine:

Screenshot 2023-07-19 at 14.18.04.png

Why can't I access the same via UI Builder? Also, I have created my own Experience, which is also being ommited from the UI Builder homepage, even though I created it... I have full admin rights and the instance is Vancouver

5 REPLIES 5

I think you can probably share the report to a dashboard and then specify SOW landing page as the dashboard...but I'm not positive. Maybe try that -- I would undo the changes made to the landing page utils also, just to make sure that's not customized/adjusted unnecessarily