Cannot Fix Empty Labels in a table

nysbigdave
Kilo Expert

I have a table in two instances, my table consist of a few fields that have empty labels that i cannot fix, i manually added new labels and applied them to elements however , they dont take. the label exist in the labels dictionary however its not visible on the form

 

Any suggestions?

30 REPLIES 30

Did you find a solution for this issue?

Can you try this?

 

Go back to lower instance,

create a new updateset,

modify the label of the field and save

Modify back to the original label and save

close the updateset

 

and deploy the new updateset again to test

Hi,

 

Couple of options you can try. Navigate to "sys_documentation" table and then try updating the Field Label for the one it's not getting updated in your case.

If this does not works, would suggest you to export the same field from some other instance and then try importing it back.

 

Lastly log an ticket with ServiceNow HI team as I have seen in past both the above options sometimes does not works and it's an issue at the database level where a ServiceNow engineer to update their database for it to work properly.

 

Hope this help. Please mark the answer as helpful/correct based on impact.

 

Regards,

Shloke

Hope this helps. Please mark the answer as correct/helpful based on impact.

Regards,
Shloke

puneetgoels1
Tera Guru

Go back to lower instance,

create a new updateset,

modify the label of the field and save

Modify back to the original label and save

close the updateset

 

and deploy the new updateset again to test

Thanks @goel, it worked just fine. 

 

Thanks again.

-AnandBhosle