We're reclaiming inactive PDIs to keep them available for active builders. Learn what's changing, who's affected, and how to protect your work. Read More

Cannot Set "Unique" Checkbox to False on Custom Table Field

gautam_dhamija
Tera Contributor

Hi everyone,

I'm working with a custom table in ServiceNow and I'm running into an issue where I can't uncheck the "Unique" checkbox for a specific field. The field was initially set as unique, but now I need to allow duplicate values. 

It is givving error:A unique index exists on this column. To create a non-unique index for this column use IndexCreator in the Tables & Columns page or in this column's Table record

3 REPLIES 3

TauqueerA
Tera Expert

Hi @gautam_dhamija,

Could you please share the column configuration as a screenshot?

Thanks,
Tauqueer

gautam_dhamija_0-1754893983911.png

 

Ankur Bawiskar
Tera Patron

@gautam_dhamija 

you will have to reach out to ServiceNow team by raising a case to do this.

-> Removing unique indexes (to allow duplicates) is NOT possible from the standard ServiceNow UI or with the IndexCreator tool for unique indexes.

-> Only the ServiceNow Support team can remove (or modify) an index at the database level. This is a security and stability measure.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader