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02-13-2019 02:35 AM
Hi All.
We performed our first clone from prod to Dev last night and it seems to have completed succesfully.
However, now I cant log in (username or password invalid)
I presume this is my fault by not preserving the user table.
Does anybody know if there is a default admin credentials to get me back in ?
Thanks in advance
Solved! Go to Solution.
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02-13-2019 02:43 AM
Hi Andy,
Refer the following threads having the same issue.
Authentication issue after cloning
User unable to login after clone
Cloned Crowd instance does not allow login
Regards,
Ajay
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02-13-2019 02:43 AM
Hi Andy,
Refer the following threads having the same issue.
Authentication issue after cloning
User unable to login after clone
Cloned Crowd instance does not allow login
Regards,
Ajay
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02-13-2019 02:49 AM
Unless you've protected the user records on dev they will be overwritten. If you've got an admin account on prod you should be able to log in to dev with those credentials.
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02-13-2019 03:06 AM
I think , you need to use prod credentials.
