Developer

AIUX not working on my PDI (or on an enterprise development instance for that matter)

I am trying to get AIUX working on my PDI. I was able to install the following plugins and all are up-to-date. I am running Brazil patch 1:AI Experience Framework (sn_aixf)AI Experience Framework Components for Setup Hub (sn_aiux_ia_config)AI Experie...

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HMAC Validation in ServiceNow: Securing Webhook Integrations with CertificateEncryption

Check out other articles in the C3 Series Check out @Jo_o Salvador comment for a no-code, platform native approach to implementing HMAC validation using HTTP Authentication Profiles. No need to roll your own scripts if you don't have to. This a...

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Resolved! How to implement multi-level / stacked breadcrumbs in a custom Configurable Workspace?

I’m working on a custom Configurable Workspace in UI Builder and would like to implement multi-level (stacked) breadcrumb navigation for a records (let's say Issue record), similar to the navigation behavior available in some OOTB ServiceNow workspac...

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Benchmarking Coding Agents on the Now Platform Codebase

By Chris Hinckley, Andrea Tan, Sherry Han, Estelle Hu, Meiru Han, Zianyi Wang, Om Babar, Erin Lafrenz and Aaliyah Brown Over the past year the choices for running a coding agent against our codebase have multiplied: more models than any one enginee...

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Best Practices
Scripting and Coding

Resolved! UI Builder: Getting "This form has not been configured for workspace..."

I'm trying to follow Building a Portal with UI Builder in Quebec - Live Coding Happy Hour for 2021-01-22 with my own PDI table, and I'm getting A search for this message shows that it's a dependency on plugin com.snc.agent_workspace.itsm. But I hav...

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Now Experience UI Framework

SharePoint External Content Connector Not Showing Indexed Documents

I have configured the SharePoint External Content Connector in my instance and it has been about a week and the indexed documents are not showing in the search. Is this normal? I did an initial crawl with a site that had around 130 documents that pop...

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Can we use Opsramp and Qualys Integration tools as source of CMDB ?

We have integrated Qualys and Opsramp tools. Customer is interested to know whether we can use Qualys and Opsramp tools for getting CI data into ServiceNow CMDB instead of using actual Discovery so that they can save cost and also time to connect wit...

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Resolved! Get Instance URL via UI Builder

Hello All, I am trying to retrieve our instance URL in the UI Builder and am I have been unable to accomplish this. The reason why I am trying to do this is we have a button on our workspace home page that links to our service portal, however this ne...

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SIR workspace - Add custom button on playbook

We are trying to add a button similar to "Skip" to the Playbook, such as "Continue" or "Complete".I was able to locate the existing Skip button. However, when I used Insert and Stay, the record remained read-only, so I wasn't able to use that approac...

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PDI will not install apps. "credentials cannot be sent to a host other than the configured apprepo"

NO applications will install in my PDI, immediately returning "Unable to download app package" in the UI. I dug into the system logs and found the errors in the attached log, the highlight of which is:Blocked: credentials cannot be sent to a host oth...

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ServiceNow Custom Scoped App Security: A Developer's Guide to Access Control Lists (ACLs)

Why Database Security Matters The single most important feature that your custom scoped app must have, is data security. There is no other capability that is more important. Before you begin mocking up cool looking screens, you must FIRST define yo...

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Best Practices
Now Platform App Engine
Scoped App Development
Scripting and Coding

Email Notifications - RITMs and SCTASKs

Hello community,Looking for suggestions on how to best handle a notification:We have Requests that have multiple RITMs that have multiple SCTASKs. We copy comments from the SCTASK to the RITM.When an SCTASK is closed, I want to send a notification fr...

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Quality of a developer in ServiceNow platform?

What quality does a developer truly need to master their role on the ServiceNow platform?

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How-to: EC topic missing for some users? Diagnose it in two minutes with User Criteria Diagnostics

While building the taxonomy for a portfolio Employee Center Portal (Brazil PDI, Employee Center version 44.4.2), I created four level 1 topics and connected one item to each. As admin, all four showed up: When I impersonated one of my test employe...

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What happened to the Developer Portal API Reference Pages?

I was trying to look up the normal API reference pages under developer.servicenow.com but not it seems like they moved the global navigation to the API reference to the Technical Resources tab and it links out to the Docs sites instead of the develop...

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