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Activity in Developer

DTSTART and DTEND variables values for iCalendar Notification

Hello!I'm facing some issues while trying to send Meeting Invitations from ServiceNow.I followed this document to set everything up:https://docs.servicenow.com/bundle/sandiego-servicenow-platform/page/administer/notification/task/t_CRiCalendarInvCust...

  • Question

Understanding Per Core License Metric Calculation

Hello Community,I am trying to understand the licensing calculation for a Per Core license metric.In my entitlement record I have:License Metric: Per CoreRights per License Pack: 2Number of Packs: 8Purchased Rights: 16The system appears to calculate:...

  • Question

Decision Table Issue

Having Issue In decision Table. 1. Decision Table Have Entry, but when i Enter input in click on Test Means it giving result as Empty , How to Fix this. 2. Some Times Decision table Entry not capturing in Update set.      

  • Question

Default Connector

Hello Team, do we have any free connector where we can connect service now to external sources for practice purpose.

  • Question

M2M display fields in list view

How do we display the fields in the list view? When a non-admin uses personalize list columns, only the 2 reference fields are available. I know we can configure it using list layout, but for those non-admin, they don't have access to it. I'm thinkin...

  • Question

AIUX on PDI

I am trying to get AI UX to work on my PDI. I have tried both on Australia and on Brazil with the same result.I followed the guide here: https://relay.semaphorepartners.com/aiux-docs/installing/After checking/updating the plugins listed I can see tha...

  • Question

EDI ASN Integration

Hi techno experts, we have a requirement to Integrate EDI ASN data across ServiceNow and a third party application ePlus. This is about procuring an Asset when order is placed. We wanted to track down order, processing, shipment of an Asset completel...

  • Question
  • Integrations
  • Scripting and Coding

Resolved! Actionable task for Survey response.

Hello Experts, I have created a survey for Service Desk team. One of the question in the Survey is as below   Whenever the response is Yes, I want to create an actionable Task to the Service Desk managers , they get notified and can update & close t...

  • Question
  • Scripting and Coding

1 mid server multiple instances

Question: There is one mid server and the same MID Server host/service is being shared by Dev and Prod. Issue: While Prod services are working fine but for Dev the error is coming up: "services already exists" What could be the cause and how to sort ...

  • Question

How to Create New ACL

I need to Create ACL of Contact so when agent click on create contact button they can be able to do that. i am new to ACL i dont know how to do this .can anyone help me?

  • Question

how to hide OOB related lists from Source to Pay Workspace

Hi,Is there any way to hide this specific OOB related lists without using UI Builder (About, Related Work. Stakeholders) from sn_fin_supplier record in Source to Pay Workspace?I just want to have Details Tab 

  • Question

Help with assigning of the Case, WO and WOT

Hi Team,Currently we have Group A which covers certain zip codes and whatever case, wo and WOT are created are assigned to Group A and to certain agent. we have requirement, we have 3 accounts which are also present in same zip codes which Group A co...

  • Question

Parent Archive Rule failing to cascade archive

My parent Archive Rule is failing to run referenced 'child' Archive Rules. The goal for this archival is to archive [incident_alert] and [incident_alert_task] records when an [incident] record matching the criteria in the parent rule is found. Since ...

  • Question
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