Developer

Change inactive to false on a question choice on a field on a form/catalog item

Hello, Per the screen shot below, I have a variable/field on a catalog item that is in the form of a question, I then have several question choices/answers to the question. I want the question choice "Modify Meeting Room Mailbox" to be "Active" so t...

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Replies to notifications open as .do files

I've created an inbound email actions (using flow designer) for replies to incident notifications. The flow works fine - the email gets added to the incident. However, when you click on Show Details of the reply, it downloads a ".do" file. Here's wh...

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Adding an Order Guide to a Playbook for an Order Guide

I have an Order Guide name New Employee and it has a playbook in the playbook for this order guide we have multiple activities that waits until the User Account lane is completed. I also have another order guide that is within the New Employee Order ...

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PDI dev443121 Offline, 502 snow_adc, no Wake option - preserve existing data

Hello ServiceNow Developer Community,Please help investigate my inaccessible Personal Developer Instance and restore access while preserving all existing work.Instance: dev443121URL: https://dev443121.service-now.com/Release shown in the Developer Po...

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Restrict attachment so it’s only available for specific assignment group.

Restrict attachment so it’s only available for specific assignment group. Have you ever considered the business requirement, that attachment in a specific catalogue item should only be available for a specified assignment group? I heard about this ...

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Deprecation of Agile Development 2.0

There's a notable evolution on the horizon for those of us who manage agile work within the ServiceNow ecosystem. ServiceNow has announced the upcoming deprecation of the Agile Development 2.0 application, a tool that has been a cornerstone of my dai...

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Resolved! verifying Triple DES migrations completed

I'm trying to verify that we've completed all of the "Triple DES migrations" steps, and the below verifications steps aren't being marked as complete, I haven't been able to find the KBs for the two "Not completes" and the what I've found for the CLE...

Question

Intermittent HTTP 500 from snow_adc on about 1 in 4 new connections (PDI, Australia release)

Our PDI (Australia release) answers HTTP 500 to about a quarter of new connections. The instance itself is healthy: the UI works and the same request passes on a retry. What we measured- The 500 is a static HTML page (173 bytes) with Server: snow_adc...

Question

Resolved! Display an input html field in a ui page (semi easy points)

Hello, Is there a tag that allows me to display a HTML field in a UI page? I want to the user to be able to input into a HTML field, such as the one that I am typing in

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Service Portal Development

How to make 'Order guide' in Service Catalog conversational?

I am looking for a guide for making Order guide Conversational. I want to know what are the best practices for doing it. Also what are the alternative if we can't make it conversational. It would be great help if anyone could guide me.Thanks & regard...

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PDI dev310289 Offline After Failed Automatic Upgrade to Australia Patch 7

Hello ServiceNow Community,My Personal Developer Instance (PDI) dev310289 is currently Offline, and I'm unable to access it.When I checked the instance history, I found two failed upgrade attempts on October 19, 2026, with the following error:Error u...

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PDI will not install apps. "credentials cannot be sent to a host other than the configured apprepo"

NO applications will install in my PDI, immediately returning "Unable to download app package" in the UI. I dug into the system logs and found the errors in the attached log, the highlight of which is:Blocked: credentials cannot be sent to a host oth...

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IntegrationHub ETL

Hello experts!! I have an integrationHUB Etl record created to retrieve data using rest api, Im able to get the data and insert into a staging table but while testing it. I see below error. Please help me here. There was an error with the partial pr...

Question

Unable to reset admin password for my Personal Developer Instance

Hello,I have an active Personal Developer Instance (dev384666), but I am unable to log in because I no longer have the admin password.The password recovery process asks for verification through a phone number that does not belong to me.Additionally,...

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portal page visibility issue

Hello Community members, We have created a custom portal and the homepage there has both snc_internal and snc_external role. Then I created a taxonomy for this portal, child topics and connected content and linked some record producers and some qu...

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