Catalog Builder - Field

dev_K
Tera Contributor

Hi All,

 

 

Why this option is only populated with none? Shouldn't I see all the fields that I have already added to the form?

 

dev_K_0-1723109177965.png

 

 

Thank you!

1 ACCEPTED SOLUTION

Vrushali  Kolte
Mega Sage

Hello @dev_K ,

 

As per servicenow, you can only select reference field type as a dependent fields.

Please check below snapshot-

VrushaliKolte_0-1723113082360.png

 

Refer below doc for more info -

https://docs.servicenow.com/bundle/washingtondc-servicenow-platform/page/product/service-catalog-man...

 

If my answer solves your issue, please mark it as Accepted✔️ & Helpful👍!

 

View solution in original post

4 REPLIES 4

Dr Atul G- LNG
Tera Patron
Tera Patron

HI @dev_K 

 

Seems this is your 1st variable so it  has no depended question, Create an another variable and then check.

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Vrushali  Kolte
Mega Sage

Hello @dev_K ,

 

As per servicenow, you can only select reference field type as a dependent fields.

Please check below snapshot-

VrushaliKolte_0-1723113082360.png

 

Refer below doc for more info -

https://docs.servicenow.com/bundle/washingtondc-servicenow-platform/page/product/service-catalog-man...

 

If my answer solves your issue, please mark it as Accepted✔️ & Helpful👍!

 

dev_K
Tera Contributor

I already created the variables but they are not listed in the dropdown

Hello @dev_K ,

 

Did you create a reference type variable?

VrushaliKolte_0-1723194735016.png

 

If not, create a variable set and add a reference-type variable to it. Then, include your question set in the catalog item.

 

VrushaliKolte_1-1723194959640.png

 

I have tried it in my PDI and it worked for me.

VrushaliKolte_2-1723195032687.png

 

If my answer solves your issue, please mark it as Accepted ✔️& Helpful👍!