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07-01-2025 05:42 AM
I understand there can only be 1 technical owner of a catalog request, but is there a way to grant my teammates access so they can make changes if I am OOO? They can find the request if they search for me as the technical owner, but they receive an error if they try to open it to edit.
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07-01-2025 05:49 AM
You can explore the Granular Delegation module, which allows you to grant access during OOO and on specific tables.
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Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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