Catalog Checkout widget -Requested for field should populate based on catalog item variable
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ā09-20-2023 05:34 AM - edited ā09-20-2023 06:00 AM
When I am trying to order an catalog item from portal In the requested for Variable I have selected system administrator when i click on Order Now button , on catalog checkout widget it is showing Logined in user . How to change requested for value to variables requested for as showned in the above image
I am check on catalog widget ,someone can help me to resolve the issue
Thanks in Advance
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ā09-20-2023 07:12 AM
Hi @Manoj50
Greetings!!
It is Catalog Checkout widget. Please refer the link for more details
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0723600
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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ā09-22-2023 12:52 PM - edited ā09-22-2023 12:52 PM
Hi @Dr Atul G- LNG ,
I have cloned the widget can you please help me where do i nee to make changes on the script an you please help me to achieve this.
Thanks in advance
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ā09-24-2023 11:59 AM
Sorry buddy, I am not a coder, but if you read the code you will get the idea.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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ā09-21-2023 03:42 AM - edited ā09-21-2023 03:43 AM
This requires changes to Widget and we always avoid customizing this especially as its used for all the catalog forms and I am sure you must be already aware of this.
As Atul has already given you the reference, you should make the changes to the Client Controller and Server Script by taking a copy of Catalog Checkout Widget.
If you are looking for further assistance on what to update. Let us know.
Thanks,
Keerthi