catalog client script via GlideAjax using script include

Neelansh P · ‎12-21-2022

Hello Team,

I have Requirement :-

consider a scenario where several of your catalog items may require the same functionality (e.g.
populating specific user data automatically like Mobile number and location when an user is selected). Rather than scripting this functionality for each catalog item in a Catalog Client Script you could do it once in a Script Include
which you could call from your Catalog Client Script for each Catalog Item. Please explain here with example.

Note:- we need this solution without using Catalog Data lookup Definition .

Deepika18 · ‎12-21-2022

Hi Neelash,
Please find the below example where I auto-populated user-related fields.

Here I am populating Email ID based on the User selected :

OnChange Client Script on User field :

function onChange(control, oldValue, newValue, isLoading) {
if (isLoading || newValue == '') {
return;
}

var abc = new GlideAjax("Script Include Name");
abc.addParam("sysparm_name", 'Function Name');
abc.addParam("sysparm_userID", newValue); //sysparm_userID is the declared variable in Scriptinclude.
abc.getXML(Hello);

function Hello(response) {
var answer = response.responseXML.documentElement.getAttribute("answer");
g_form.setValue("email", answer);
}
}

Client-Callable Script Include :

var AutopopulateEMailID = Class.create();
AutopopulateEMailID.prototype = Object.extendsObject(AbstractAjaxProcessor, {

myfunction: function(){
var usr = this.getParameter('sysparm_userID'); //sysparm_userID is the parameter used in Client script
var tab = new GlideRecord("sys_user");
tab.addQuery("sys_id",usr);
tab.query();
if(tab.next()){
var mail = tab.getValue('email');
}
return mail;
},

type: 'AutopopulateEMailID'
});

You can use the same script include in multiple catalog items.

Please feel free to ask incase of any queries.

Please mark this as correct if it resolved your query.

Regards,

Deepika

View solution in original post

Sebastian L · ‎12-21-2022

I would suggest to take a look at the following Article from Tim: https://snprotips.com/efficientgliderecord

You might as well learn some cool and efficient ways to this going forward! 🙂

Best regards,
Sebastian Laursen

Neelansh P · ‎12-21-2022

Thank you so much 🙂