Catalog item in Service Portal

George_1
Giga Guru

Why is the drop down list and attachment text 'Drag and Drop...' is faded. Is this coming from page theme / CSS

George_1_0-1779261984965.png

George_1_1-1779261998443.png

 

1 REPLY 1

Ankur Bawiskar
Tera Patron

@George_1 

is this happening on all the reference variables in catalog item?

if yes then some CSS has gone wrong

Was this working fine earlier?

Did you recently upgrade?

check this which talks about upgrade to Australia and workaround as well

Portal dropdown options appear lighter after upgrading to Australia release 

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader