catalog item

kack l
Tera Expert

Hello everyone
Why can't I save some data of catalog item in save as draft?

11 REPLIES 11

Not sure If I understand this right, are you saying that you can see details of A but not for B? Try and adjust the UI Policy order, or even check if its running onLoad or change once

Thanks for your answer. I'll try it.

Ankur Bawiskar
Tera Patron
Tera Patron

@kack l 

the Save as draft option for your catalog item is defined based on system property for that portal.

You can enable or disable it for each of your portal

Save Catalog Items as draft 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Thanks for your answer.Disabling is a good option, but the customer asked to enable it.

@kack l

So what's the issue after enabling it?

please share what's the issue with screenshots

 

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader