Catalog Tasks getting cancelled automcatically

[kailashthiyagar]

In my workflow, i have a catalog task which is connected to another catalog task. and i have wait for condition also.

On closure of Task 4, task 6 should be created but in my scenario, task 6 is created and getting cancelled while the RITM is getting moved to completed state. Could someone help me on this

[kailashthiyagar]

Hi Vaibhav_Shinde, i m using wait for condition next to the timer.... Here is the timer snapshot and why i m using it

Timer snapshot

If i dont use the timer, in the worknotes, it will show like the user has changed the state to "completed" rather than showing system has done on condition basis

Here is the activity history and transition history.. please let me know if any of these could help u to make any suggestions for me

[vaibhavshinde]

Was this issue resolved? sorry, i did not got a chance to look at this.

[kailashthiyagar]

Hi Vaibhav_Shinde

Somehow the it works good except for the fact timer is getting cancelled. In the sense, i have two flows going to timer from two different tasks and then from timer to Wait for condition...

Lets say Task A s completed first, it goes to Timer and then it goes to wait for Condition and the condition not meeting out , so it waits

Now Task B s also completed, it goes to the timer and executes the wait for condition, now the criteria satisfied and it goes to complete state, but the previously triggered timer going to cancellation state.

[vaibhavshinde]

Have you tried adding 'Wait for Condition' before the timer? So that it waits for both the flows to get completed.

PS: Hit like, Helpful or Correct depending on the impact of the response

[kailashthiyagar]

Yes. I did so but still its executing twice.. Included the transition history and the activity log