Catalog UI policies and Multiple Choice variables - Display Issues

mattystern
Kilo Sage

Hello,

I am working on a catalog item for access to a distribution list. When a user clicks the "Distribution List" checkbox, I have a Catalog UI policy to make a multiple choice radio button appear. When the user clicks on an option, more options display to collect information, also done through a Catalog UI policy. See this example:

find_real_file.png  

This works when you initially click on the options. However, if you click between the two options the display cuts does not display, most likely because I am re-using the options between the two buttons. Here is the same form after clicking on "New Distribution List" followed by "Addition to an Existing Distribution List":

find_real_file.png

 

Is there a change I can make to my catalog UI policy to make the boxes stay if I click between the two options? Or am I better off just creating variables for each individual radio button option?

1 ACCEPTED SOLUTION

Allen Andreas
Administrator
Administrator

I know exactly what you're talking about and it's a finicky process with UI Policies etc and multiple use fields on different options (gets even crazier when those fields are mandatory). If you can't make the condition on one of the UI policies fit to your scenario, meaning an 'and' or 'or' condition can't really work and two policies would deal with the same fields...I would recommend just moving to a client script and doing it the "long" way of specifying if that field = this, then show these and hide these...and then if it equals this...show these and hide these...

as an onChange script.

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6 REPLIES 6

Because if You don't include Question 1 in condition, Even if Distribution List Changes is not checked, it will display the last two attributes. Because Question 2 is already selected.


Please mark this response as correct or helpful if it assisted you with your question.

Got it, makes sense. Hopefully it works for them.


Please consider marking my reply as Helpful and/or Accept Solution, if applicable. Thanks!