Certificate based authentication without smart cards
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4 weeks ago
Hello,
is it possible to authenticate a user via certificate without having smart cards?
I have imported our Root and Intermediate Cert into sys_ca_certificate.
I got my webuser client certificate stored into sys_user_certificate.
Is there something I have missed or is this only possible with a smart card?
Is there a workaround?
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4 weeks ago - last edited 4 weeks ago
Hi @akrieger76
May those steps help you
Certificate-based authentication for user interface logins
Enable end users to use PIV (Personal Identity Verification) or CAC (Common Access Card) cards to log in to the ServiceNow AI Platform or Service Portal instead of using a user name and password.
Certificate-based authentication
Set up Certificate-based authentication
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4 weeks ago
Thanks for your answer. I have done those steps already.
I see the issue in "Enable end users to use PIV (Personal Identity Verification) or CAC (Common Access Card) cards" ... we don't use any cards nor do we have any card readers.
So if this can only be used with cards then it is not useable for us. What I was thinking of is when you open the web page like the Portal then a window is coming up where you can choose your certificate to login.
