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Change getting Wrong approval

Rakesh Patel1
Tera Contributor

Hi All ,

 

We have encounter very strange behavior. we have design the worflow for Normal change such way that it will take addition approval from affected Ci and it is working fine till test environment but it fail on prod .

 

we have same data on all instance .

 

any solution or troubleshooting guide on it .

 

 

 

Thanks in advance     

2 REPLIES 2

Mark Manders
Mega Patron

How do you expect us to help with only this information? 

We can't see into your instance, so we don't know what you did in your workflow. We have no access to your data and we don't know how you are testing it (on existing or new change).

 

Please share the information needed for us to help you.


Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Rakesh Patel1 

 

any screenshot of configuation?

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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