- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎02-26-2019 01:17 PM
Hi
I have dot walked "assigned to" field from change to change task. Now I want to change label of this "assigned to" field to "customer". When I am changing label from dictionary it's also changing label on change form.
I want that on change form it should be same as before like "Assigned to" but on change task form it should be "customer".
Please help me in same.
Thanks
Saurabh Sharma
Solved! Go to Solution.
- Labels:
-
Scripting and Coding

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎02-26-2019 01:27 PM
Unfortunately this seems to be how it worked at one time (see sys_documentation labels containing `.`).
Now it seems you need to use a client script. Good thing thouhg there's methods to do this in both Mobile and Desktop UIs.
Your code will look like this;
function onLoad() {
g_form.setLabelOf('change_request.assigned_to','Customers');
}
Further Reading: https://community.servicenow.com/community?id=community_question&sys_id=561093e5dbdcdbc01dcaf3231f96...

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎02-26-2019 01:24 PM
Hi Saurabh,
The only option you have here is to create a custom field on Change Task Table and then populate the value via client script.
-Pradeep Sharma

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎02-26-2019 01:27 PM
Unfortunately this seems to be how it worked at one time (see sys_documentation labels containing `.`).
Now it seems you need to use a client script. Good thing thouhg there's methods to do this in both Mobile and Desktop UIs.
Your code will look like this;
function onLoad() {
g_form.setLabelOf('change_request.assigned_to','Customers');
}
Further Reading: https://community.servicenow.com/community?id=community_question&sys_id=561093e5dbdcdbc01dcaf3231f96...