Change Management API Create Change Task

Davyrob
Kilo Explorer

‎02-26-2021 07:15 AM

I am using the ADO Service Now integration and I'm now using some of the Rest API interfaces to update some of the addition info.

I am trying to use this REST API /api/sn_chg_rest/change/{Change_sys_id} but when i use it via PostMan (other API Calls work so its not an auth issue) i get the following error

"message": "Change Task found, but not related to Change Request : {Change_sys_id}
 
i have supplied the id of the change request i want to assign it to but i can't seem to see what i am missing.
 
Additionally has anyone managed to complete a risk assessment instance via an API call as well or is this always a manual step.
 
any help would be greatly appreciated.
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Sukraj Raikhraj
Kilo Sage

‎02-26-2021 07:25 AM

Did you try using making a call using the REST API Explorer in SN?

Davyrob
Kilo Explorer
In response to Sukraj Raikhraj

‎03-01-2021 03:25 AM

the service account that we are using to connect to the REST API doesn't seem to have been granted permission to the REST API explorer within servicenow so i can't log in to check it works from there.

is there anything obvious from the call im making that would be why that error message is being displayed?

 

 

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