Hi @joshmorris
Yes, there are many benefits to using the Change Model. We have been using Change Models for a long time now, and the best part is that they are fit for purpose and fit for use. This approach allows you to build a Change Model for any type of change, such as application or infrastructure changes.
Change Model
ServiceNow introduced Change Models to enable a fit-for-purpose and fit-for-use approach to change management.
Previously, all changes of the same type followed identical approval paths and processes, regardless of what was being changed—whether an application, network, or server.
Change Models introduce flexibility by allowing:
These variations can be defined based on the CI, CI class, or business context.
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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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