Change overview tab on service operations workspace

Vinya Jakkula
Tera Contributor

Hi team

Can anyone help me here on change overview tab data is not displaying.based on which conditions will display?

9 REPLIES 9

@Vinya Jakkula 

for which table are you doing this? custom or OOTB one?

For OOTB incident the Overview tab shows information based on what's present in this form section "Summary" of this view "SOW-Incident-Overview"

View and update incident information on the Overview tab 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

@Ankur Bawiskar iam looking in change table. some of the changes are getting data and not others.

@Vinya Jakkula 

check the above link for incident table and do the same for Change table

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

@Vinya Jakkula 

Hope you are doing good.

Did my reply answer your question?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Vinya Jakkula 

Try to repair the SOW plugin once and test.

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