Change reference field from drop down to lookup using list (magnifying glass)

[Therese Tolenti]

How can I update a reference field that currently is a drop down and make it a lookup using list (magnifying glass)

[Dr Atul G- LNG]

Hi @Therese Tolenti 

OOTB it is like this:

Do you want to change the data type? If yes, I would not recommend changing an OOTB field, as it will impact many areas. It’s better to create a new field and use that instead.

[Therese Tolenti]

I do not want to change the data type. 

Sample in your screenshot is the Subcategory field, I can see that its in a drop down field and I assume its reference field since its mapped to a Service. I want the subcategory field to be a lookup rather than a drop down.

[Dr Atul G- LNG]

Hi @Therese Tolenti 

Sub cat:

Dictionary Info: incident.subcategory

Table incident Field subcategory Type string Max Length 40 Dependent category Attributes edge_encryption_enabled=tru

So you want to change it  ,

[Ankur Bawiskar]

@Therese Tolenti 

since it's a choice type field it cannot be made as reference

Reference field hold sysId and refer to some table

Choice field holds choice values

what's your business requirement here?

If my response helped please mark it correct and close the thread so that it benefits future readers.