We've updated the ServiceNow Community Code of Conduct, adding guidelines around AI usage, professionalism, and content violations. Read more

Change reference field from drop down to lookup using list (magnifying glass)

Therese Tolenti
Tera Contributor

How can I update a reference field that currently is a drop down and make it a lookup using list (magnifying glass)

8 REPLIES 8

The field is already in a reference type but in the form its a drop down. Is there a way i can update it to look up? 

@Therese Tolenti 

which form? is that a catalog form or normal form?

please share the form screenshot and the dictionary of that field

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 10x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Normal form

@Therese Tolenti 

please share dictionary configuration screenshots.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 10x ServiceNow MVP  ||  ✨ ServiceNow Community Leader