Change reference field from drop down to lookup using list (magnifying glass)

Therese Tolenti
Tera Contributor

How can I update a reference field that currently is a drop down and make it a lookup using list (magnifying glass)

8 REPLIES 8

The field is already in a reference type but in the form its a drop down. Is there a way i can update it to look up? 

@Therese Tolenti 

which form? is that a catalog form or normal form?

please share the form screenshot and the dictionary of that field

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Normal form

@Therese Tolenti 

please share dictionary configuration screenshots.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader