Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

Change request approvals requires unanimous approval unless manager approves

John13854
Giga Contributor

hello, I am attempting to configure the change requests for approval based on unanimous approval to be considered approved, unless group manager approves prior to obtaining unanimous consent.
i was able to adjust the setting for unanimous consent. however i am struggling to figure out how to configure how to setup the group manager approval to bypass obtaining unanimous consent. is there any tips i can use in order to accomplish this?

0 REPLIES 0