Change request cannot be moved from access to authorize

Rajesh77
Tera Contributor

Hi Experts,

 

Need you help on the below.

 

A change request cannot be moved from Assess to Authorize state when any associated CTASKS are unassigned to any individual. If in case the requester clicks on Request Approval without assigning the CTASK to an individual, it should throw out a message in Dialog box

 

Note : Assess to Authorize happens when the change is clicked on Request approval

13 REPLIES 13

Did to assign all ctasks associated to change request?


Raghav
MVP 2023

yes, but its not working

 

Rajesh77_0-1670934913693.png

 

on the change form it says change is waiting for approval,

 

Rajesh77_1-1670935233484.png

 

@Rajesh77 can you share screensot of  all ctasks are assigned.

 


Raghav
MVP 2023

there was only one CTASK i have assigned and i have kept in progress, and closed it

Rajesh77_0-1670936201537.png