Change Request Short descriprion
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08-07-2023 07:07 AM
Hello everyone,
I have a catalog item, and upon submission, I wanted to change the short_description of the Request. In the flow designer I managed to change the short_description of the RITM and the Task, but the Request does not change.
By default I saw that the title of the catalog item is written. Where is this defined?
And how can I change it for this specific catalog item?
Thanks in advance
Marisa
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08-07-2023 07:24 AM
are you sure in the flow the Record you have selected is for REQ only?
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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08-07-2023 07:30 AM
Yes,
Works ok with DueDate field, i don´t understand
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08-07-2023 07:38 AM
Did you try updating some other field?
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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08-07-2023 07:50 AM
Yes, i choose from list one option for Location, and updated