Change Request Short descriprion

MARISA INACIO1
Tera Contributor

Hello everyone,

I have a catalog item, and upon submission, I wanted to change the short_description of the Request. In the flow designer I managed to change the short_description of the RITM and the Task, but the Request does not change.

 

 

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By default I saw that the title of the catalog item is written. Where is this defined?
And how can I change it for this specific catalog item?

 

 

Thanks in advance

Marisa

7 REPLIES 7

Ankur Bawiskar
Tera Patron
Tera Patron

@MARISA INACIO1 

are you sure in the flow the Record you have selected is for REQ only?

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Yes, 

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Works ok with DueDate field, i don´t understand

@MARISA INACIO1 

Did you try updating some other field?

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Yes, i choose from list one option for Location, and updated

 

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