Change Request

indrajeetma
Tera Guru

When a "Change Request" is in the "Review" state and is marked as "Rejected," automatically sets the state of all related tasks to "Canceled."

7 REPLIES 7

But when i reject an request it goes back to the new state how can i reject the change request when its in the review state and after that all related task's state will change to cancelled

You need an expert on the Change Management processes. I don't see any option to reject a change request when it is in the 'Review' state. All I can do as admin is change the state to 'Closed'. And I can't do that until all change tasks are closed.  You'll have to defeat OOB behavior.

scarlettzoey
Kilo Contributor

When a "Change Request" is in the "Review" state and marked as "Rejected," all related tasks are automatically set to "Canceled." This ensures consistency in task management and avoids unnecessary work.

https://londonbookpublishing.co.uk/book-writing-service 

By automating task cancellation, the system maintains workflow efficiency. This prevents confusion and keeps project tracking accurate.