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Change requester should not approve his own change

Community Alums
Not applicable

Hi Connections,

 

Good Day!

 

I have a requirement where Change requester should not be approving his/her own change. There should be a restriction put in Change Management module of Service Now where change requester should not be able to approve the change raised by self. When ServiceNow team is raising a change ticket, the first approver is also the same team and hence we need to restrict this own change approvement.

how can I do that?

 

Best Regards,

Rafmine

1 REPLY 1

Najmuddin Mohd
Mega Sage

HI @Community Alums ,
The below thread will help you.
https://www.servicenow.com/community/guided-learning-itsm/how-to-restrict-agent-as-being-approver/m-p/2399859

If this information helps you, kindly mark it as Helpful.

Regards,
Najmuddin.