Change requester should not approve his own change
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08-23-2024 12:01 AM
Hi Connections,
Good Day!
I have a requirement where Change requester should not be approving his/her own change. There should be a restriction put in Change Management module of Service Now where change requester should not be able to approve the change raised by self. When ServiceNow team is raising a change ticket, the first approver is also the same team and hence we need to restrict this own change approvement.
how can I do that?
Best Regards,
Rafmine
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08-23-2024 12:18 AM
HI @Community Alums ,
The below thread will help you.
https://www.servicenow.com/community/guided-learning-itsm/how-to-restrict-agent-as-being-approver/m-p/2399859
If this information helps you, kindly mark it as Helpful.
Regards,
Najmuddin.