change service catalog icons
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‎05-12-2014 02:34 PM
How does one go about changing the service catalog icons in Dublin? We aren't particularly fond of the icons-of-all-different-widths. I get what they were trying to do, but I don't think they quite succeeded.
We would actually be fine just using the default icon for Record Producer for all items. Anyone know how can I do that?
Thanks
Liam

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‎05-12-2014 08:03 PM

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‎05-12-2014 08:18 PM
I think this thread should help to answer your question.
https://community.servicenow.com/message/694265#694265
I hope this helps
Thanks,
Pradeep Sharma
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‎02-07-2020 08:42 AM
Hi Pradeep,
I want to remove the icon itself from Now Mobile App for catalog items, currently it is showing broken image for every item, I want to remove it completely.Please help.
Regards,
Laukik.
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‎05-12-2014 11:55 PM
Hi Liam,
If I understand you correctly then you want to use your own custom icon as default icon for the service catalog items. You can do this the following way:
Define icon per item:
Upload a 16x16 pixel image to appear as an icon beside the item name in the catalog. If no image is uploaded, the default icon appears beside this item.
Use own default icon:
To use your own default icon, upload the image, overwriting the image stored in images/service_catalog/generic_small.gif.
Is this what you are looking for?