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01-28-2026 11:30 AM
What is the method to add and remove metrics on the Change Success Score Card? Is it just indicators? Can't seem to remove a success metric from displaying in the card.
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01-29-2026 11:13 AM
I figured it out, it's the addition or removal of the Change success score - form metrics group tag that will add/remove it to the score card.
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01-28-2026 02:00 PM
Hi @Jerry33
I doubt we can do much here, as this widget comes only with the plugin and the indicator is just part of it. You would need to investigate it further on its page and check how it is configured.
Might be helpful
https://noderegister.service-now.com/kb?id=kb_article_view&sysparm_article=KB1509682
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
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01-29-2026 11:13 AM
I figured it out, it's the addition or removal of the Change success score - form metrics group tag that will add/remove it to the score card.

