Change Task variable editor not showing items from record producer

[edwardslc]

Hello,

I have a change task record producer with a few date options that I want visible in the created CTASK as variables.  Currently, when it is created, it is setting the variable fields in the task history but the variable editor is still appearing blank. 

Here's the UI formatter that I am using which is essentially copied from the incident table version:

In the CTask itself, the tab appears but is completely empty:

I'm unable to locate any UI policies / scripts for these particular variables that may be setting them to invisible

Any assistance would be much appreciated

[Sujatha V M]

@edwardslc  Have you set the variables "Global" as "True" and checked?

Please mark this as helpful and accept it as a solution if this resolves your query.

Thanks,

Sujatha V.M.

[edwardslc]

Hi @Sujatha V M, they weren't originally checked as global. I have since done so and resubmitted a task but they are still not visible

[Sujatha V M]

@edwardslc Could you please navigate to System UI -> Formatters. 

Check if you have added "com_glideapp_questionset_default_question_editor" as formatter. 

Reference : https://www.servicenow.com/community/developer-forum/formatter-is-not-coming-in-form/m-p/1407557

Please mark this as helpful and accept it as a solution if this resolves your query.

Thanks,

Sujatha V.M.

[edwardslc]

@Sujatha V M I can confirm this is the formatter set for the change_task table