Change the URL to a more readable URL

[Yanal]

Hello guys

We are trying to change our URLs for our CSM portal to be more readable URLs 

Meaning 

our contact us page url is now something like this : www.xyz.service-now.com/csm?id=contact_us 

and we are looking to make it something like this : www.xyz.service-now.com/contactus

has anyone ever done something like this?

[Yanal]

So what you are telling me that what I asked for is not doable ?

[Community Alums]

Hi @Yanal ,

You can read through this doc :

https://docs.servicenow.com/bundle/rome-platform-administration/page/integrate/authentication/task/configure-custom-url.html

Mark my answer correct & Helpful, if Applicable.

Thanks,

Sandeep

[Yanal]

Thanks for your reply but this talks about the first half of the URL not like the example