Change the URL to a more readable URL

Yanal
Giga Guru

Hello guys

 

We are trying to change our URLs for our CSM portal to be more readable URLs 

Meaning 

our contact us page url is now something like this : www.xyz.service-now.com/csm?id=contact_us 

and we are looking to make it something like this : www.xyz.service-now.com/contactus

 

has anyone ever done something like this?

7 REPLIES 7

So what you are telling me that what I asked for is not doable ?

 

Community Alums
Not applicable

Hi @Yanal ,

You can read through this doc :

https://docs.servicenow.com/bundle/rome-platform-administration/page/integrate/authentication/task/configure-custom-url.html

 

Mark my answer correct & Helpful, if Applicable.

Thanks,

Sandeep

Thanks for your reply but this talks about the first half of the URL not like the example