Change virtual agent icon
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03-20-2025 08:24 AM
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03-20-2025 08:58 AM
it looks like a gif file.
see if it's supported or not. I believe only jpg, png and bmp are supported
How to change the Virtual Agent Icon in the Service Portal widget (sn-va-sp-widget)
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Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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03-20-2025 08:02 PM
Hope you are doing good.
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Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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05-19-2025 04:13 AM
Hope you are doing good.
Did my reply answer your question?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader