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What's New Popular Posts Events Career Path More What's happening right now Get the latest info about ServiceNow releases, events, and challenges from our Developer Advocates. Developer Advocate Blog Building ServiceNow apps via Claude Code and the ServiceNow SDK Vibe Coding with Claud... Read More Developer Advocate Blog More Calls. More Builds. The #BuildMoreWithBuildAgent Challenge is here! More Calls. More Build... Read More Product Launch blogs Build anywhere, run on ServiceNow: deploying from external IDEs For developers with pr... Read More Developer Passport blog Developer Passport: AI Agent-Powered Playbooks and Nested Playbooks in the Australia Release Read More Developer Passport blog ServiceNow Flows in the Australia Release | Developer Passport On today's episode of ... Read More Developer Passport blog UI Updates you've been waiting for! Developer Passport: AI Experiences Part 1 Australia Release: Mod... Read More Developer Passport blog New UI Interactions! Developer Passport: AI Experiences Part 2 If you’ve spent any ti... Read More Developer Passport blog ReleaseOps in the Australia Release | Developer Passport If you've ever coordinated a big ServiceNow deployment... Read More Developer Advocate Blog Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Popular Posts Explore the most discussed topics and insights shaping our developer community. Developer forum PDI (Australia) missing change management application menu After provisioning a P... Read More Developer forum SOW Change Record – Overview Tab Loads Blank Hi everyone, I’m running into an issue with Service Operations Workspace (SOW) wher... Read More Developer forum Rich_description not showing while creating case. Hi, I have configured rich_description field in case c... Read More Developer forum Reuse client side code in portals Hi,being a Servicenow newbie I wonder, how to create and (re-)use client side JS co... Read More Developer forum Clarification on OOTB Behavior for RITM and Catalog Task State Updates in ServiceNow Hello Team,I am workin... Read More Developer forum ATF Use cases for Native UI and WorkSpace, which are not OOB Hi All, I need to make... Read More Events Join virtual and in-person events to learn, collaborate, and connect with practitioners solving the same challenges you are. SPM events OD Podcast: Architecting the Future: Unlocking Enterprise Value with the ServiceNow AI Platform January 24-June 24, 2026 8:00 AM https://hub.servicenow.com/wcc/eh/1237365/lp/5173597/architecting-the-future-unlocking-enterprise-value-with-the-servicenow-ai-platform Read More SPM events OD Podcast: Future-Proofing Your Portfolio: Sustaining SPM Over Time Now available on-deman... January 24-June 24, 2026 8:00 AM https://hub.servicenow.com/wcc/eh/1237365/lp/5173986/future-proofing-your-portfolio-sustaining-spm-over-time Read More SPM events OD Podcast: Measuring What Matters: Establishing Value for SPM Available now on-deman... January 24-July 24, 2026 8:00 AM https://hub.servicenow.com/wcc/eh/1237365/lp/5173974/measuring-what-matters-establishing-value-for-… Read More Federal and U.S. Public Sector SNUG ServiceNow Government Forum 2026: Watch On-Demand Government Forum is over. The Insights are just gettin... April 15-July 15, 2026 5:00 AM Virtual Read More Halifax SNUG The ServiceNow User Group is coming to Atlantic Canada — and we need you! Saint John and Halifax... May 26-May 28, 2026 4:30 AM Read More Platform Analytics events ServiceNow Exchange: Platform Analytics Academy Platform Analytics Academy is a series of live session... May 27, 2026 9:00 AM https://info.servicenow.com/ServiceNowExchange-Platform.html?cid=losn:com Read More Career Path Advance through our Developer Path, a journey designed to help you grow from Explorer to Visionary. Build skills, share knowledge, and shape the future of our developer community. System Administrator You’re highly organized and thrive when working with others. You love sharing technical know-how and building relationships. You keep everyone on track. Learn More Implementer You’re creative and efficient. You relish working through a problem to find the best answer for everyone, because you know give and take is part of the process. Learn More Platform Owner You have a vision for how technology should be used and enjoy working and leading in cross functional teams.

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Activity in Developer

PDI (Australia) missing change management application menu

After provisioning a PDI, Australia release, the change management app menus are missing. I've released and reprovisioned twice with same result.I can verify that the change mgt related tables are there, i can grab the url for change tables, or for '...

  • Question

how to restrict incident creation from calendar invites for DL

As of now we are creating an Incidents via Inbound action , but when there is a calendar invite , still it is creating Incident , How to restrict that ? I am not able to restrict subject , as it can be any   

  • Question

Resolved! How do we prevent content items from opening in a new tab ?

Hi,  My content items are opening in a new tab, but I would like to open within the service portal tab. Does anyone have any advice on how to prevent this behavior ?     

  • Question
  • Service Portal Development

Create one or multiple records Playbook in Workflow Studio

I have Table A and B, table A has related lists of B. The playbook is triggered when I create record in Table A. In the playbook I want to create one or multiple records of Table B. So, when I complete the playbook, record of Table A will show relate...

  • Question

Platform Analytics

Hi All, We want to restrict module visibility to ITIL users. We want only 'Dashboards' and 'Data Visualizations' for ITIL users to be visible. I have restricted the particular module by adding the 'ITIL' role in the module but 'Indicators' are not hi...

  • Question

Need to create multiple email client templates to change_request table

Hi, We have a requirement to define multiple email client templates to change_request table and trigger them using UI action on a change record to be able to call 3 different email client template on the same table . But when I am using ui action eve...

  • Question
  • Scripting and Coding

Reuse client side code in portals

Hi,being a Servicenow newbie I wonder, how to create and (re-)use client side JS code for a portal solution. What I thought to understand: create an UI script for shared code and mark it as usable for UI type "Portal":https://www.servicenow.com/docs/...

  • Question

Rich_description not showing while creating case.

Hi, I have configured rich_description field in case creation configuration for hr case in the bottom fields. But when i create a new case it dosent show up. Do you know why?  

  • Question

SOW Change Record – Overview Tab Loads Blank

Hi everyone, I’m running into an issue with Service Operations Workspace (SOW) where the Change Record loads with a blank Overview tab, and I’m hoping someone can point me in the right direction. Here’s what I’ve already validated: I am using base UI...

  • Question

Variable editor on child task(other than catalog task)

Hello Community, Variable editors are really great way to show end user’s input to fulfillers. I get this question several times that, "hey Rahul, can we show variables on tasks other than catalog task" ? Actually, there was a $500 bounty about this ...

  • Article

Hide Incident Summarization on the Incident Details Tab

Overview This article shows you how to hide the AI-generated Summary component from the Incident record Details tab in Service Operations Workspace. The AI-generated Summary feature is enabled by default on both the Overview and Details tabs of the I...

  • Article

Regarding Zendesk Spoke

Hi ,I have followed the provided documentation and completed all the required steps for integrating Zendesk with ServiceNow. However, I am facing an issue specifically with the Zendesk webhook configuration, particularly around the endpoint setup. Co...

  • Question
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