Change What the (+) Does in a Now Experience Workspace

Mark Endsley
Tera Guru

I have created a Now Experience Workspace in App Engine Studio for one of my custom apps. It did a pretty good job so far, but it appears the behavior of the New Tab button (The +)

find_real_file.png

Is still showing the options for our default workspace. I do not want users of this workspace to be able to create incidents or interactions. Instead I would like it to open the record producer of this custom app.

 

How can I modify these options?

App Engine seems to want to push me towards the UI Builder, but I don't see any options to modify this there.

10 REPLIES 10

Michael Fry1
Kilo Patron

In your UX page properties (sys_ux_page_property), chrome_tab should contain that information:

find_real_file.png

Ok, using this I was able to have it open a new record for my table in workspace.

 

One last question, is there any way to have it open the record producer in the Service Portal instead?

Musab Rasheed
Tera Sage
Tera Sage

Hi @Mark Endsley ,

Follow below steps, I'm doing for HR workspace so you should be in proper scope, for me it is Human Resource : Workspace scope

1) You can there are two options in hr workspace.

find_real_file.png

2) Click on 'Configure Workspace' and go to related list 'New Record Menu items'.

find_real_file.png

find_real_file.png

3) Make both of them Inactive and refresh the screen

find_real_file.png

Please hit like and mark my response as correct if that helps
Regards,
Musab

When I do configure workspace it brings me to a page that looks like this instead.

 

 

find_real_file.png