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changes in order now using "try it" option from catalog item

Sriram34
Tera Contributor

an hour ago

Sriram34_0-1777303238917.png

from above screen shot, I need to remove "Estimated Delivery Date of Complete Order:" and instead of request number , I need RITM number,

 

Please let me know, how to do it

 

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1 REPLY 1

Tanushree Maiti
Kilo Patron

49m ago - last edited 49m ago

Hi @Sriram34 

 

  • Navigate to Maintain cart Layouts
  • Go to order Status screen.
  • Estimated delivery date -> uncheck checkbox  // oob it is checked.

 

Order status screen:

Screenshot 2026-04-27 212819.png

 

Screenshot 2026-04-27 212921.png

 

Before the change:

TanushreeMaiti_0-1777305228154.png

After the change:

TanushreeMaiti_1-1777305356732.png

 

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
Linkedin:
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