Changing the way attachments are being displayed

[Puister]

Hi all,

I'm looking for a way to change the way how the attachments are displayd on the incidents.
If i'm working in an incident, i see the attachements, at the top of my incident form.
The attachments are display from the left to the right, sorted bij date of upload.
The 1st upload is always displayed 1st (most left).

When there are a lot of attachments, the most recent attachements "fall off" the form,
because of limited space on the screen.

Is there a way to change these display settings, maybe put the latest added attachment 1st?

Also can I customize the "manage attachments" screen? (the screen that appears if i click the manage attachments link on a incident form)?
For some of out incidents we could use a "date of upload" row in this screen.
I have looked through many formas and views in our incstance, but i can't find where i can customize this screen

I have manged to make a list view of the attachment table, which makes this information visible on the bottom of the incident screen,
but then i still nee to scroll all the way down in the form.
Therfore I thought of the customizations i described above.

Ik hope this is posible, thank u in advance for u'r reply.

Greetingz
Puister.

[swamiinheaven]

If you need to make any change in the Attachment Dialog Box you might get some clue if you see the "Attachment" UI Page

[Puister]

I have typed it in my Servicenow menu seach, and also looked for it on this forum,
but i can't make out which screen u mean, or how to open it.

Can u be explain me where i can find this"attachments ui page"?

[Kumar35]

how about changing the default behavior where attachments are displayed on top of the page.

can we move it to bottom/middle or somewhere else in the page ?

[Puister]

.